This policy describes how HOA LLC, operating as Iron Raven Labs ("Iron Raven Labs," "we," "us") collects, uses, shares, and protects personal information when you use this website or place an order.
Who we are
Iron Raven Labs is operated by HOA LLC, 1309 Coffeen Ave, Sheridan, WY, United States. Contact: support@ironravenlabs.com.
Information we collect
Information you provide: name, email, phone, billing and shipping address, institution, order details, payment screenshots, payment references (crypto Transaction ID and wallet address, Venmo username, or Cash App $Cashtag), and support correspondence.
Information collected automatically: IP address, device and browser type, pages viewed, referring URLs, and cookie identifiers.
How we use information
To process, verify, and fulfill orders; match payments to orders; ship products; provide support; confirm eligibility; prevent fraud and misuse; comply with legal, tax, and accounting obligations; and operate and improve the website.
Payment information
We do not process or store card data. Venmo and Cash App process payments under their own privacy policies. Payment screenshots and references are used only to verify payment and are retained with the order record. Public blockchain transactions are visible on the relevant network and are outside our control.
Sharing
We share information only with service providers needed to operate the business (hosting, warehouse and fulfillment, shipping carriers, email delivery, analytics), with professional advisers, and when required by law or to protect our rights. We do not sell or share personal information for targeted advertising.
Where we operate
Iron Raven Labs is a US business. Your information is stored and processed in the United States by us and our service providers.
Legal requests
We may disclose information when required by law, subpoena, court order, or other lawful request from government or law enforcement authorities, or when necessary to investigate fraud, misuse of products, or breach of our Terms.
Cookies
We use essential cookies to operate the cart, checkout, and age verification, and may use analytics cookies to understand site usage. You can disable non-essential cookies in your browser settings. Our site does not respond to Do Not Track signals.
Retention
Order and payment records are retained as long as required for tax, accounting, and legal purposes. Other information is deleted or anonymized when no longer needed.
Security
We use administrative, technical, and physical safeguards appropriate to the information we hold. No method of transmission or storage is completely secure. If a breach affecting your personal information occurs, we will notify you as required by applicable law.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to object to or restrict certain processing — including rights under applicable US state privacy laws (such as the California Consumer Privacy Act, as amended). Submit requests to support@ironravenlabs.com. We will not discriminate against you for exercising your rights.
Age restriction
This site is not intended for anyone under 21. We do not knowingly collect information from anyone under 21, and we delete it if we learn we have.
Changes
We may update this policy. The "Last updated" date reflects the most recent revision.
Contact
HOA LLC · 1309 Coffeen Ave, Sheridan, WY, United States · support@ironravenlabs.com
