Common questions

Add kits to your cart, complete checkout, and select a manual payment method. After the order is placed you receive payment instructions and an upload field for proof of payment. Orders ship only after payment is verified and the order is approved.

No. Order as many kits as you need. Shipping is calculated automatically at checkout based on the number of kits.

An optional add-on at checkout (a one-time 5% of your product subtotal). If your order is lost, stuck, damaged, defective, or wrong, we replace or reship it once at no cost, with 48-hour priority handling. Tap "See what’s covered" at checkout for full terms.

Contact support with your order number before payment is verified. Approved orders cannot be modified.

Every compound is offered in three sizes: a single vial, a half kit (5 sealed vials), or a full kit (10 sealed vials). All vials in a kit are the same compound from the same batch.

Yes. Choose a size for each compound on its product page — single vials, half kits and full kits can be combined in one order. For shipping, each item counts as one unit regardless of size.

Yes. Every compound can be ordered as a single vial, a half kit (5 vials), or a full kit (10 vials).

All orders ship from our US warehouse.

US addresses only. We do not ship internationally.

Shipping is a flat $40 per order (Express Shipping from our US Warehouse).

US Warehouse items ship via Express Shipping (highly recommended): items arrive at our receiving location in 2–3 business days, then are inspected and shipped to you — approximately 5–6 working days in total. There is no shipping on weekends; Friday orders are processed on the next business day.

We currently accept Crypto (ETH, USDC, or USDT on the Ethereum network only), Venmo, and Cash App. We may add more payment methods in the future. We do not process card payments on this site.

Every order is submitted to our system and placed on hold. A representative reviews your payment proof, verifies the payment, and approves the order. You are emailed at each step.

Payments are typically verified within one business day of proof upload. Crypto payments are verified after the transaction reaches the required network confirmations.

No. Do not leave a note on your payment — orders with a note are refunded and the purchaser is blocked from future purchases.

Yes, for every payment method. Upload a screenshot of your payment at checkout. Crypto payments also require your Transaction ID (Hash ID); Venmo requires the username you paid from; Cash App requires the $Cashtag you paid from.

Yes. Every batch is tested by an independent third-party laboratory for identity and purity (HPLC and mass spectrometry). The current COA for each compound is published in the COA Library.

Search the COA Library by the SKU or compound name printed on your kit label.

Store lyophilized product at −20°C, protected from light and moisture. Products ship in lyophilized form at ambient temperature.

Purchasers must be 21 or older and qualified researchers purchasing for laboratory research use only.

No. We cannot provide guidance on use, dosing, or application. Products are not for human or veterinary use.