This Affiliate Agreement is between HOA Unlimited LLC, a Wyoming limited liability company operating as Iron Raven Labs and operating ironravenlabs.com ("Company," "we," "us" or "our"), and the individual or entity that applies to join the Iron Raven Labs Affiliate Program ("Affiliate," "you" or "your"). By registering for and participating in the Program, you agree to this Agreement.
Relationship of the Parties
1.1 You take part in the Program as an independent contractor. Nothing in this Agreement makes you an employee, agent, partner, joint venturer or representative of the Company.
1.2 You have no authority to make commitments, promises or contracts on the Company's behalf.
1.3 Participation is non-exclusive. The Company may work with any other affiliates, partners or marketers, including in your market or audience.
Eligibility and Enrollment
2.1 You must be at least 18 years old and legally able to enter into this Agreement.
2.2 You must submit a complete and accurate application and keep your account information up to date.
2.3 The Company may approve or decline any application at its sole discretion, without giving a reason.
2.4 The Company may ask for more information at any time, such as proof of identity, your location, tax information, your website or your social media accounts.
Commissions
3.1 You earn a commission on each eligible order you refer, at the rate shown in your affiliate portal. The Company sets and may change commission rates, tiers and eligibility at any time.
3.2 Commission is calculated on the products total after discounts. It does not include shipping, taxes or any other fees.
3.3 An order is credited to you if the customer places it within thirty (30) days of clicking your affiliate link, or if the customer uses your coupon code. If a customer clicked more than one affiliate's link, the order goes to the affiliate whose link was clicked last. A coupon code always takes priority over a link.
3.4 Once you refer a customer, that customer's later orders may also be credited to you, unless another affiliate's coupon code or link is used, as determined by the Company's tracking system.
3.5 Commissions are paid only on orders recorded by the Company's tracking system. The Company's records are final for deciding referrals, credit and commission amounts. No commission is owed on orders that were not tracked to you for any reason, including blocked cookies, browser settings or technical errors.
Ineligible Orders
4.1 You do not earn commission on your own orders, on orders placed for you, your household or anyone acting on your behalf, or on orders that are cancelled, refunded, fraudulent or that came from conduct that breaks this Agreement.
4.2 The Company may withhold, reverse or cancel any commission, including an approved commission, that it reasonably believes is fraudulent, unauthorized or in breach of this Agreement.
Approval and Payment
5.1 A commission becomes pending once payment for the order is verified. It is approved after a fifteen (15) day holding period, as long as the order was not cancelled or refunded during that time.
5.2 Approved commissions are paid monthly, by the 15th of the following month, once your approved balance reaches $100 USD. Smaller balances roll over to the next month.
5.3 Payouts are made manually in US dollars to the payment method you choose in your affiliate portal. Any transfer, network or conversion fees are deducted from your payout. You are responsible for keeping your payment details accurate. The Company is not responsible for payments that are delayed or lost because of incorrect details.
5.4 You are responsible for any taxes on your earnings. The Company may require tax or identity information, such as a Form W-9 or W-8BEN, before paying you, and may hold payouts until it is received.
5.5 If your account has no referred sales for twelve (12) consecutive months, the Company may close it. Any balance below the minimum payout is then forfeited.
Customer Service
6.1 The Company handles all customer service at support@ironravenlabs.com. If a customer has a question, complaint, order issue, or shipping, replacement or refund request, you must refer them to that email.
6.2 All sales are final once an order is placed. Replacements and any exceptions are decided only by the Company under its own policies.
6.3 You may not promise or offer customers refunds, replacements, discounts, free products or any other terms on the Company's behalf.
Affiliate Conduct
7.1 You will follow all laws, regulations and advertising standards that apply to your promotion, including disclosure rules such as the U.S. FTC endorsement guidelines where they apply. You will clearly disclose your affiliate relationship wherever you promote the Company.
7.2 All Company products are sold for laboratory research use only. You will not claim or suggest that any product is meant for human or animal use. You will not give dosing information or make medical, therapeutic, health or performance claims.
7.3 You will not use false, deceptive or misleading statements, fake reviews or testimonials. You will not promote the Company through spam, hate speech or any illegal activity.
7.4 You may send messages, emails or texts only to people who have agreed to receive them from you. Cold or bulk messaging is not allowed.
7.5 You will not bid on "Iron Raven Labs" or related brand terms in paid search advertising, and you will not run paid ads that link directly to ironravenlabs.com, without the Company's written approval.
7.6 You will not present yourself as the Company, or suggest that you speak for it.
7.7 You will not generate clicks or orders through incentives, automated tools, misleading redirects or any other artificial means.
Coupon Codes
8.1 The Company creates and assigns all coupon codes and sets any discount they give.
8.2 You will not create, change or distribute unauthorized coupons. You will not post your coupon code on coupon or deal sites without the Company's written approval.
8.3 Unauthorized coupon activity may lead to forfeiture of commissions and termination.
Monitoring and Content Removal
9.1 The Company may review any content you use to promote it, at any time.
9.2 If the Company asks you to change or remove any content, you must do so within 48 hours. Failure to do so is a breach of this Agreement.
Confidentiality
Your commission rate, portal data and any non-public information the Company shares with you are confidential. You may not disclose them to anyone without the Company's written approval.
Intellectual Property
11.1 The Company owns all of its trademarks, logos, images, product content and marketing materials.
11.2 The Company grants you a limited, non-exclusive, non-transferable and revocable license to use the materials it provides, such as the banners in your affiliate portal, only to take part in the Program. You may not use any other Company materials without written approval.
Termination
12.1 The Company may suspend or end your participation at any time, with or without cause and without notice.
12.2 You may end your participation at any time by emailing support@ironravenlabs.com.
12.3 When the Agreement ends, you must immediately stop using all Company trademarks, materials, links and coupon codes.
12.4 If the Agreement ends because you breached it, all pending, approved and unpaid commissions are forfeited. If it ends for any other reason, approved commissions that meet the minimum payout are paid in the next payout cycle.
Indemnification
You agree to indemnify, defend and hold harmless the Company and its members, managers, officers, employees and agents from any claims, damages, liabilities, fines, costs and expenses, including reasonable legal fees, that arise from your participation in the Program, your content, marketing practices or representations, or your breach of this Agreement or any applicable law.
Disclaimers and Limitation of Liability
14.1 The Program is provided "as is." The Company does not guarantee any level of earnings, or that tracking, the affiliate portal or the website will be uninterrupted or error-free.
14.2 The Company is not liable for indirect, incidental, special or consequential damages, or for lost profits, arising from the Program.
14.3 The Company's total liability to you will not exceed the commissions paid to you during the three (3) months before the claim.
Governing Law and Disputes
15.1 This Agreement is governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules.
15.2 Any dispute arising from this Agreement will be resolved exclusively in the state or federal courts located in the State of Wyoming, and you consent to the jurisdiction of those courts.
Modifications
The Company may change this Agreement, the commission structure or the Program at any time. Changes take effect when posted on this page, and the "Last updated" date will be updated. If you keep participating after a change, you accept the updated Agreement.
General
17.1 This Agreement is the entire agreement between you and the Company about the Program. It replaces all prior agreements, representations and understandings on the same subject.
17.2 You may not transfer or assign this Agreement. The Company may assign it at any time.
17.3 If any part of this Agreement is found unenforceable, the rest stays in effect.
17.4 If the Company does not enforce a term, that does not waive its right to enforce it later.
Contact
For questions about this Agreement or the Program, email support@ironravenlabs.com.
